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Unleash an intelligent customer experience with our comprehensive all-in-one solution.

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Omnichannel Contact Center Management

Monitor and manage everything in one place

Achieve true customer satisfaction with personal and meaningful interactions with customers through the channel of their choice.

With a unified inbox, agents can manage all their interactions in the same place, without having to switch from one tab to the other, increasing the conversion rate in their campaigns.

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Main Features

Make your agent's work simpler, more organized and more pleasant

VOICE

TEXT

CHATBOT

VOICE

SOLUTIONS

Voice

IVR

PBX

Broadcast

Records

Dailers

API Integrations

Web Call-back

ID Voicemail

tEXT

SOLUTIONS

SMS

Web Chat

Web Call-Back

Email

Social Networks

WhatsApp

cHATBOT (AI)

SOLUTIONS

24/7 Responses

Automatic Dialog

Agent Handoff

Whatsapp Integration

Social Networks

Web Chat integration

API Integrations

Survey

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Over 500M annual transactions via voice, chat, and social

TESTIMONIALS

“Our operations are distributed in different cities of the country and with the support of Cleaver IDEAS we have achieved savings in telecommunications services and support to ensure information security.”
Rodrigo Mendoza
COO, Plataforma i
“Through the massive SMS messaging services, Contact Center software, cloud PBX and telephony that Clever IDEAS offers us, we can always by in communication by different means with our national network of customers and distributors.”
German Barba
CTO, Andre Badi
“The support we received from Clever IDEAS in understanding our business and integrating uContact software with our operating platform allowed us to increase the productivity of our operation.”
Scott Zoldan
CEO/Founder, Cash for Whatever

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